Returns & Exchanges
At Silver Fern™ Brand, we want you to be completely satisfied with your luxury fashion purchase. If your item isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn garments in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange for a different size.
Prepare Your Package
Carefully pack your items in their original Silver Fern™ packaging, ensuring all designer tags and security seals remain intact and attached.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing